Lean Office Administration

Lean Office Administration

 You have read the articles about the amazing productivity improvements that companies have achieved by applying Lean principles to the factory.  The stories are true, but more importantly, the same Lean principles can be applied to administrative and office work environments to reduce cycle time, remove waste from processes and better serve your customers.  Managers, supervisors, and people involved in office processes will gain valuable tools to achieve breakthroughs to new levels of customer service and productivity.

ENROLLING NOW - Workshop Begins September 13th

Mondays, 1:00 PM - 4:00 PM 

Subjects Covered

 Defining value from a customer's perspective

Value stream mapping

Identifying and eliminating waste

How work affects cycle time

Creating new processes that provide more value to your customer

Sustaining the improvement gains

September 13 to October 18, 2010

Mondays, 1:00 PM to 4:00 PM

 Space is limited!

Register by September 10, 2010 - atep-cact@atep.us or (949) 282-2720

Cost per student is $320 - includes all books,materials and lab fees

Check or Money Order made out to SOCCCD/CACT must be received by September 10